Rising To The Occasion

Educator and trainer Tim Huckabee shares his unique experience to help florists perfect their sales and customer service practices.

Rising To The Occasion

Better Service Lands Bigger Sales

Did you make it to the Canadian Florist Business Forum in Vaughan on May 30th? If so, I hope that you are enjoying bigger sales every day by implementing the plans I presented onstage. But ...
Rising To The Occasion

How To Hire The Best Designers

To follow my last column on hiring new sales staff, I want to give my best answer to the often-asked question, “How can I land a good designer?” They’re out there; trust me. You just ...
Rising To The Occasion

How To Hire Super Stars To Take Your Shop To ...

Where can I find good employees? I hear that same question whether I am working at a shop in downtown Toronto or on the edge of Nova Scotia! It seems that reliable, dedicated, talented workers ...
Rising To The Occasion

How to Manage Better

Here’s a scary concept for most florists… staff meetings! Did you just get a shiver running down your spine reading those two words? Why are florists terrified of formally meeting with the people whose pay ...
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